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Cookies

Use of cookies and similar technologies

We use cookies and similar technologies such as pixel tags and web beacons on our website and in our some of our emails.

A cookie is a small file of letters and numbers which is sent to and stored on your computer (or other electronic device) to identify you whenever you visit a website.

There are many types of cookies but broadly they can be grouped by purpose:

  • strictly necessary cookies – i.e. those cookies that are required for the operation of our website and include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services;
  • analytical or performance cookies – these allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it (this helps us to improve the way our website works, for example, by ensuring the users are finding what they are looking for easily);
  • functionality cookies – these are used to recognise you when you return to our website (this enables us to personalise our content for you, greet you by name and remember your preferences when you return to a website e.g. your choice of language or region);
  • targeting cookies – these cookies record your visit to our website, the pages you have visited and the links you have followed (this enables us to make our website and the advertising displayed on it more relevant to your interests and we may also share this information with third parties such as Google for this purpose).

Cookies can also be grouped according to whether they are ‘first-party’ cookies or ‘third-party’ cookies. The difference is that first-party cookies are placed and controlled by the website you are visiting whereas third-party cookies are placed and controlled by a third-party.

Pixel tags and web beacons are tiny graphic images embedded in a web page or in emails to achieve similar purposes as those described above.

We use strictly necessary and analytical/performance cookies as described above. In addition, we use the following cookies and similar technologies:

  • Zoho cookies to securely collect information via forms on our website.
  • Facebook, LinkedIn and Zoho cookies to determine whether you have performed a specific action when you engage with us via an advertising or email campaign, or visit our website, so that we can select and carefully tailor the products and services that we market to you and improve our web pages, promotions and our communications with you.
  • Google analytics cookies for statistical purposes to collect data about website usage (for example page views and time spent on our website). This data does not include personally identifiable information.
  • Google advertising cookies, including the following features:
    • Google Display Network Impression Reporting – to give us insight into who has viewed our paid digital advertising on third-party websites (this enables us to optimise and tailor our advertising);
    • DoubleClick Platform Integrations & Remarketing with Google Analytics – the integrations between our web analytics and paid advertising platforms give us additional insight and allows us to tailor our advertising to ensure the right types of advertising are shown to you while you are using the internet outside our website;
    • Google Analytics Demographics and Interest Reporting – to give us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level (this enables us to understand browsing behaviour to give you a better experience when visiting our website).

To learn how to manage cookies and control your privacy and how to opt out of receiving email notifications or marketing materials from us please read the relevant sections below. For a detailed cookie report, please contact us.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/policies/technologies/cookies.

The exact procedure to prevent new cookies from being installed and how to delete existing cookies depends on which browser you are using but the following links may be helpful:

If you do not want your website visits to be recorded by Google Analytics you can opt-out with the addition of the Google Analytics Opt-out Browser Add-on which is available for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera. You can also set preferences for how Google advertises to you using the Google Ads Settings page and you can opt-out of Google Analytics Advertising Features here.

You can choose to disable cookies in your internet browser but please note that if you delete cookies or decline to accept them you may not be able to use all of the features we offer, or store your preferences; in addition, some of our web pages might not display properly. If you want to turn off the more invasive cookies but leave most other functionality in working order, then a good option is to turn off third-party cookies using your browser settings.

In addition, we recommend that you check your privacy settings on any site which requires you to register or login, and that you never save your passwords in your browser or on your device, other than in a reputable password management system.

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